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Your personal information is important to us. That is why this web page is encrypted using a secure SSL connection. Your credit card information and data will be encrypted during this transaction. Our Internet Privacy Policy is also available for your information.

The Gladstone Dodge Chrysler Jeep and Ram credit card system is for payment of goods and services provided by the dealership. No shipping is involved.

Return Policy:

Returns are accepted only on parts purchased over our retail parts counter. The part must be in the original container and not be damaged or destroyed. Electrical parts that have been opened are not eligible for return under any circumstances. You must contact our parts department directly to start return process at (816) 455-3500. No returns after 10 days. All returns must be credited to the original credit card used for the purchase.

Shipping Policy:

Shipping is provided at an extra cost and must be handled in person either by phone, email or at our location. Billed amount for shipping will be addressed on a per case basis. We will not ship to P.O. Boxes

Delivery Policy:

We will make local deliveries to approved customers on current delivery routes within metro Kansas City, MO. No deliveries are provided outside of our 25 mile radius of the metro city.